©2007 Innovative Doors Inc. All Rights Reserved
Privacy Policy
Technical Info.
BID QUALIFICATIONS 1. A bid or estimate is only an offer on the part of Innovative Doors LLC (ID), and will not become a contract until the Buyer signs it and subsequently agrees (by signing) to the Bid qualifications, Terms of Payment, and Manufacturer's Limited Warranty Policy.
2. Our bid proposals or estimates are good for 30 days from the bid date, and is based on no retainage.
3. Unless specifically noted in estimate, all bids excludes the following: Finishing, staining, or painting of any of the doors, installation, glass, door hardware, garage door low-headroom track, and garage door weather trim (that is not built with the garage at time of manufacturing).
4. ID assumes no responsibility for accuracy of Take offs from Drawings or Blueprints or that the products listed will be sufficient to complete customer's intended project. Customer should have qualified engineer or architect review all quantities.
5. Bid proposals or estimates do not constitute a contract for sale or guarantee availability of any product listed.
TERMS OF PAYMENT:
1. OUR TERMS ARE HALF DOWN, NET IN FULL, PAID IN FULL WITHIN 30 DAYS FOLLOWING DELIVERY, WITH NO RETENTION ON MATERIALS.
2. Half down of above total will be required prior to ordering, manufacturing, or supplying any material included in this proposal.
3. A finance charge of 2% per month will be assessed on any post due amounts.
4. ID will accept credit cards, but will add an additional 3% for all credit card transactions
LIMITED WARRANTY POLICY
Supplier Limited Warranty Policy:
ID, Inc. warrants , through the manufacturers warranty, the doors for a period of one year from date of shipment, each door is of good material and construction and is suitable for normal use. This limited warranty policy will only apply to products which have been finished and cared for in accordance with the ‘Care and Finishing Policy’ stated below. All Entry and Interior Doors and products must be finished within seven (7) days of delivery or the warranty is VOID. All stain grade Garage Doors must be sealed before installation to maintain warranty.
Care and Finishing of Wood Doors
1. Care should be taken when unloading and storing doors at the jobsite, to avoid scratches or other damage. DO NOT lean doors upright as bowing may occur. Keep doors from any possible water damage.
2. Doors should be stored flat and level in a cool, dry area, allowing for good circulation of air. Keep doors dry, and protected.
3. Do not subject doors to extreme temperature or humidity changes. It is important that doors become acclimated to the average relative humidity of the local area before hanging.
4. If doors are to be stored for any length of time at the job site, then all six sides must be sealed, to prevent absorption of moisture.
5. When hanging doors, be sure to leave clearance for swelling of the door and/or frame during damp weather conditions.
6. Hang doors prior to finishing, then remove to finish.
7. Be sure door is dry.
8. Prior to finishing, sand entire door surface to remove fingerprints and other handling marks. Remove all rust, dirt, etc…
9.When finishing the doors, make sure all surfaces and edges are covered with each coat. Warranty becomes void if any edge or surface is not finished according to policy.
10. Always store doors in a dry place. (Humidity levels increase dramatically during drywall finishing or plastering!)
FINISHING TECHNIQUE - All three steps must be followed!!!
1. Stain all edges and surfaces (stain alone is insufficient to protect your doors).
2. Seal all edges and surfaces with whatever sealing product your finisher/painter supplier recommends, as long as it seals the door and protects it from moisture absorption. Be sure to follow all manufacturers’ directions.
3. Top coat all edges and surfaces with whatever sheen or finish you desire. Finish must be compatible with your sealer. Be sure to follow all manufacturers’ directions.
THE FOLLOWING ARE NOT COVERED BY THE ABOVE STATED WARRANTY:
1. Warp for any door over 8 feet in height and 4 feet in width.
2. Doors thinner than 1 ¾" for exterior use. Using an interior door in an exterior application.
3. Natural and other Variations in the color or texture of the wood, as well as knots in the wood.
4. Misuse" of a door includes, but is not limited to, using a door on part of a building without providing adequate overhang or an appropriate finish color. Adequate overhang depends on the typical weather conditions of the area where the door is to be used, but at the very minimum means an overhang projecting a distance from the structure equal to one half the distance between the bottom of the door and the bottom of the overhang at the point which is farthest from the door.
5. Failure to perform normal homeowner's maintenance, including maintaining the finish.
6. Panel shrinkage and misalignment, which leaves an unstained line along the edge of the panel. This is caused by differences in temperature and humidity, and is not a defect.
7. Natural variations in color, grain, texture, and any other inherent characteristic of the wood.
8. Misalignments, incorrect and/or faulty installation of the jamb upon which the door is hung.
10. Damage resulting from ineffective finishing techniques when not finished according to the guidelines of this policy.
11. Natural expansion, contraction, and warpage not exceeding ¼” in the plane of the door.
12. Doors which are repaired under warranty will not be refinished by ID, unless the doors were originally finished by ID. Note: the door will naturally go through a period of acclimation to humidity and temperature; therefore, determination of actual warpage should be postponed for a period not exceeding the one year warranty period.
GARAGE DOOR INSTALLATION POLICY
Garage Door Installation
1. Each garage door has a 30 day installation warranty. 30 days after the install, a $75 dollar service charge will be charged in addition to any and all applicable labor and material charges for repair or service work.
